Introduction

At Sen & Associates (“Company,” “we,” “our,” or “us”), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By engaging with our services or accessing our website, you agree to the practices described in this policy. If you have any questions, please contact us using the information provided below.


Types of Information Collected

We collect the following types of personal information from our customers:

  • Personal Identification Information: Name, email address, phone number, mailing address.

  • Business Information: Company name, job title, and business contact details.

  • Transactional Information: Payment details and transaction history.

  • Technical Information: IP address, browser type, and device information.

  • Communication Information: Records of customer service interactions, inquiries, or feedback.


Method of Information Collection

We collect customer data through the following means:

  1. Direct Input: Information you provide when filling out forms, signing up for services, or contacting us.

  2. Automated Technologies: Cookies and similar technologies to collect technical and usage data.

  3. Third Parties: Data from business partners or publicly available sources.


Purpose of Data Collection

We collect your information to:

  • Provide, operate, and improve our services.

  • Process transactions and send invoices or receipts.

  • Communicate with you regarding updates, promotions, and customer support.

  • Ensure compliance with legal and regulatory obligations.

  • Monitor website performance and enhance user experience.


Data Security Measures

We are committed to protecting your personal information. The following security measures are in place:

  • Encryption: Sensitive data is encrypted during transmission and storage.

  • Access Controls: Restricted access to personal data to authorized personnel only.

  • Regular Monitoring: Systems are regularly monitored for vulnerabilities and threats.

  • Secure Infrastructure: Hosting environments are equipped with robust firewalls and intrusion detection systems.


Data Sharing

Sen & Associates does not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: With trusted partners who assist us in delivering our services, subject to confidentiality agreements.

  • Legal Compliance: When required by law, regulation, or legal process.

  • Business Transfers: In connection with a merger, sale, or acquisition of our business.

Important: Phone numbers collected for SMS opt-in purposes will not be shared with any third parties under any circumstances.


User Rights

You have the following rights regarding your personal information:

  1. Access: Request access to your data to verify its accuracy.

  2. Update: Correct or update inaccurate or incomplete information.

  3. Delete: Request deletion of your data, subject to legal or contractual obligations.

  4. Opt-Out: Unsubscribe from marketing communications at any time.

  5. Data Portability: Request a copy of your data in a structured, machine-readable format.

SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes